FAQS

FAQ

How does Carsayars work?
  • Upon confirmation of your request, our well trained Carsayars driver will come to your door step, pick up your vehicle and drop you to the destination you desire.
How can I make a booking?
  • Simply dial our hotline number 09-952 222 001 or use Carsayars Facebook messenger or visit our website to make your booking. Your personal assistant will shortly call you back and take you through the booking process. Your personal assistant will also advice you about the exact rate / charges of your booking.
What are the rates / charges?
  • Please speak with Carsayars customer service agent for more details.
Are there any additional charges if I extend the hiring hour?
  • Yes, there will be an extra charges apply for any extend hour. Please speak with Carsayars customer service agent for more details.
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How many minutes are your drivers allowed to wait?
  • Our driver can wait you for a maximum of 30 minutes from your appointed booking time.
Can I request for the same drivers / chauffeurs?
  • Yes. It will be subject to availability upon receiving your request.
How do I cancel or amend the booking?
  • To cancel or amend your booking, we recommend customers to call our hotline number 09-952 222 001 at least two hours in advance to avoid any late cancellation charges / fees.
Mode of payment
  • From now, we accept cash upon delivery of the Carsayars service.
Can we hire drivers for longer periods?
  • Yes, you can hire drivers / chauffeurs for longer periods (daily, weekly, monthly and yearly). For more information, simply dial our hotline number 09-952 222 001 or use Carsayars Facebook messenger or visit our website to make your business enquiry.
Can we hire drivers for long distance trip within Myanmar?
  • Yes, you can hire drivers for long distance trip within Myanmar.
Can we book the service even if the vehicle is under lease / rent?
  • Yes, you may do the booking however all documents should be available inside the vehicle such as vehicle registration cards, insurance coverage of the vehicle and trade license of the rent a car company. Any police fine due to the non-availability of these documents shall be passed on to you.
What are your operations hours?
  • Carsayars take the booking during the office hour from 9:00am to 5:00pm. However, please contact our emergency number for any urgent matters.

FAQ